For Commercial Insurance Account Managers ·
What you'll accomplish
By the end of this guide, you'll have a ChatGPT Plus Custom GPT configured specifically for campaign performance reporting — pre-loaded with your client's KPIs, benchmarks, and report format so that every monthly report requires 20-30 minutes of writing instead of 3-5 hours.
What you'll need
What you should see: A two-panel interface — configuration form on the left, preview chat on the right.
Click on the "Instructions" field in the Configure tab. This is the core of your Custom GPT — write these instructions:
You are a campaign performance report writer for [Agency Name], specializing in reports for [Client Name or "our advertising agency clients"].
YOUR ROLE: When given raw campaign metrics, you write polished performance narrative sections for monthly and quarterly client reports. You do NOT make up data — you only work with the metrics I provide.
REPORT FORMAT: When I give you campaign data, write these sections:
1. Campaign Overview (3-4 sentences): What we ran, over what period, toward what goal
2. Performance vs. Goals (2-3 sentences): Whether we hit targets and by how much
3. What Drove Performance (2-3 specific insights from the data)
4. Key Learnings (2-3 bullets): What the data tells us for future campaigns
5. Recommendations for Next Period (3 bullets): Specific, actionable, tied to the data
TONE: Confident, analytical, client-friendly. No jargon. Always frame results in relation to the goal — a 3.2% CTR only means something if you know the benchmark was 1.8%.
BENCHMARKS TO REFERENCE:
- Social: Average CTR 1.0-2.0%; CPM $8-15; Engagement rate 1-5%
- Search: Average CTR 3-5%; CPL varies by category
- Display: Average CTR 0.35-0.5%
[Add your client-specific benchmarks here]
What you should see: Your instructions filling the field; the preview panel on the right will update to reflect your GPT's configured behavior.
Monthly narrative:
Monthly performance for [Client], [Month Year]. Goal: [goal]. Results: [paste metrics]. Write all 5 report sections.
Underperformance explanation:
This month we missed our CPL target. Goal: $[target]. Actual: $[actual]. Metrics: [paste]. Write a narrative that explains underperformance honestly and focuses on what we're changing — without being defensive.
Campaign wrap-up:
Campaign is complete. Full campaign data: [paste]. Write a final campaign summary suitable for a client QBR, including overall results, key learnings, and implications for next year's planning.